| Home | : | Support | : | Support Contract |
The goal of the Support Team is to provide users of our products technical assistance when implementing our technologies. We are committed to total customer satisfaction after purchase and will stop at nothing to insure that your experience using our products is profitable for you and your organization.
Software Maintenance Contract
Axel offers software support contracts. The software maintenance contract includes regular updates to the latest Axel version for the delivered modules. Our typical software maintenance services comprise:
Automatic Software Upgrades
Unlimited access to our website AXEL User area with software upgrades, manuals, application documents, utilities and many more
Support on the routine use and operation of the software
Fault diagnosis and recomendations on correction
Discount of 25% on all our product range
Application Support
Support Solutions
Current Version
Check for the latest/current version of all our software products and documentation releases.
Release Notes
Read release notes that list new features, enhancements and bug fixes introduced. Check if your issue is fixed or new enhancement are of use to you.
Downloads
Read release notes that list new features, enhancements and bug fixes introduced. Check if your issue is fixed or new enhancement are of use to you.
Questions and answers
You may find answers to some common questions on the use of the software in this part of the support site.
Contact Support
Submit your questions on product use, suggest enhancement or report bug to our Product Support Team.